AnswerDash
AI-powered prediction of your customers’ questions based on page content.
answerdash
Meet the new way of handling customer support
Customers no longer need to leave the page to get smart, instant answers to their questions. AnswerDash AI predicts user needs and presents Q&A that is contextual to the webpage or personalized to the user. Now your customers can get instant answers without submitting a ticket or starting a live chat.
NO HASSLE
Setup in Minutes
Sync with platforms
Import and organize your existing content into AnswerDash
Style your elements
Just point-and-click to stylize the AnswerDash tab to match your brand
Install and launch
Add our JavaScript snippet to your page and turn it on
browser based
CMS-agnostic
It doesn’t matter what CMS or Commerce system you use. CloudEngage creates unique experiences in less than 100ms, so your eye can’t catch it but your customers will resonate with the messages that are tailored to them.
Features
Complete AI Platform With 6 Powerful Components
Intelligent Self-Service
Predict user queries based on webpage content or user profile
Resolve / Route
Offer self-service first and easy routing to your agents if needed
Content Improvements
Self learning capabilities help you improve your content and fill in gaps
Mobile App Support
Native mobile SDK for Android and iOS
Analytics & A/B Testing
Get actionable insights and testing tools
ROI Dashboard
See cost and time saving in real timeLITE
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< 5 Support Agents
30-day No-Risk Guarantee
On your support pages
Unlimited Q&A
Smart NLP Search
Knowledge Base Integration
Ticket Deflection
Dashboard, ROI & Analytics
Budget Control
PRO
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5-10 Support Agents
30-day No-Risk Guarantee
Everything in Lite plus…
On all website pages
Predictive Q&A
Live Chat Deflection
Onboarding Support
Mobile SDK
ENTERPRISE
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> 10 Support Agents
30-day No-Risk GuaranteeEverything in Pro plus…
On all website pages
24 Language Support
Chatbot For FB Messenger
A/B Testing
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Get started today
Click the button below to get a demo of AnswerDash.Get in touch
Have a question? Want to know more about our products or take a tour?
Contact us and we'll be glad to help.