CloudEngage 07 – Web push & zip code support
This release has several key product enhancements including web push notifications and support for zip codes to define geofences.
All the features below will be visible when you next login to your Admin panel. Extensive contextual help is available within the UI, or you are always welcome to contact support@cloudengage.com
Web Push Notifications
Send push notifications direct to your customers’ desktop or mobile without an app, even when the browser is closed.
Create channels for content AND create modal landing pages to close the Push loop.
Geofence by Zip code
Instead of drawing your fences, you can now select states, then select specific zip codes, or just paste a list of paste zip codes
Precision vs. GeoIP mode
For some campaigns, you may not need the precise location of your customers. You can now enable / disable Precision mode. If Precision mode is disabled then users will not be prompted for their Location and your promotion will be seen by more people.
Asset library
Any asset you upload to CloudEngage can now be referenced in any campaign.
Notifications split into Alerts & Modals
“Basic” and Advanced” notifications have different use cases, so it makes sense to split them out into their own content types.
A Basic notification is now an “Alert”An Advanced notification is now a “Modal”
Locations importer
We have improved the CSV importer to allow easier mapping of CSV fields when you’re importing or updating locations.
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CloudEngage Acquires AnswerDash, Leader in AI powered Self-Service Support
We’re thrilled to announce that we’ve acquired Seattle-based AnswerDash, expanding our suite of offerings to Include AI powered self-service support SPOKANE, Wash., AND SEATTLE, Wash., June 23rd, 2020. Our entire team recognized the fit with AnswerDash was terrific....
CloudEngage Acquires AnswerDash, Leader in AI powered Self-Service Support
We’re thrilled to announce that we’ve acquired Seattle-based AnswerDash, expanding our suite of offerings to Include AI powered self-service support SPOKANE, Wash., AND SEATTLE, Wash., June 23rd, 2020. Our entire team recognized the fit with AnswerDash was terrific....
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